Job Opportunities

SCSEP Program Manager

Reports to: SCSEP Program Director
FLSA Status: Exempt

Summary:

Directly responsible for the administration and operation of Senior Community Services Employment Program (SCSEP) site activities at the Albuquerque office in New Mexico, as well as in Arizona and California. Provides leadership and supervision to project office staff in daily activities including interviewing applicants, enrollment, orientation, biweekly payroll for participants, assessment, recruiting host agencies, overseeing placement of participants in appropriate jobs, training staff, and monitoring of host agencies to ensure their adherence to program training, supervision and safety rules. This position is funded by a U.S. Department of Labor grant and is contingent upon availability of funds.

Essential Functions and Responsibilities:

NOTE: National Indian Council on Aging, Inc. unilaterally may change these requirements of this job description at any time.

These include but are not limited to the following:

1. Executes responsibilities on an independent basis because the position provided service to multiple communities that are geographically separated from the Central Albuquerque Office.
2. Maintains compliance with federal regulations, grant requirements, SCSEP program, and NICOA employee policies and procedures.
3. Schedules and directs work and compliance of all SCSEP Regional Staff: Assistant Program Manager, Employment Specialist, Job Developers and/or SCSEP participant staff trainees.
4. Manages site operations effectively and efficiently.
5. Manages the program objectives by planning, directing, training, monitoring and evaluating the daily operation of all program functions, regional budget and staff.
6. Helps to coordinate with the media, host agencies and community organizers and leaders to promote the program in the local community.
7. Assists in interviewing, hiring, evaluating and with training of all SCSEP Regional Staff.
8. Ensures that staff have needed materials to perform assigned duties.
9. Works directly with SCSEP Director and NICOA staff to develop strategic plan for all program functions.
10. Achieves the financial objectives by administering and monitoring regional budgets.
11. Conducts client record reviews and oversees required data collection for accuracy, completeness and compliance.
12. Ensures that NICOA SCSEP program data, records, files, etc. are kept in strict confidentiality in accordance with the Privacy Act.
13. Coordinates participant services with other agencies and employers.
14. Assists with data collection to support proposals and grants to secure additional funding or refunding for continuation and expansion of program services.
15. Hosts regular staff meetings to ensure communication among staff regarding department-related activities.
16. Represents NICOA SCSEP at community events to increase awareness and public understanding of NICOA SCSEP mission and services.
17. Develops and maintains partnerships for services, and referrals on behalf of NICOA SCSEP with approval by both the SCSEP Director and Executive Director.
18. Maintains professional and technical knowledge and develops referral services by conducting research; attending workshops, conferences and seminars; establishing networks; conferring with representatives of contracting agencies and related organizations.
19. Prepares and presents reports on the status, activities and plans for current and future operations; keeps central leadership and other departments informed of status of department activities by attending meetings and submitting reports.
20. Contributes to the organization’s effectiveness by offering information, training and opinion as a member of the management team; integrating objectives with other functions; accomplishing related results as needed.
21. Responsible to ensure maximum safety and health of all persons served and staff under their supervision.
22. Exhibit excellent customer service skills as related to your position
23. Knowledge of computer applications including, but not limited to MS Word, MS Excel, MS Outlook, SPARQ, Job Maps, WorkSearch, to accomplish all functions of the job.
24. Performs other incidental and related duties as required and assigned.

Other Duties and Responsibilities:

NOTE: These include but are not limited to the following (additional responsibilities may be assigned as necessary):

1. Attend staff meetings and trainings as requested.
2. Adhere to NICOA policies and procedures.
3. Extensive travel by motor vehicle and aircraft to outlying rural areas.

Minimum Qualifications:

• Bachelor’s Degree in Social Services, Counseling or related fields and three year’s progressive work experience working with people with barriers or disabilities including two years in a supervisory capacity. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling six years may substitute for the required education and experience.
• Solid understanding of and experience in supervising and motivating staff, as well as providing support to staff in stressful work environments.
• Respect for and sensitivity to the needs and rights of others, including those with differing cultural, racial, sexual, ethnic or age identities.
• Essential function of this job is the ability to travel.

Working Conditions and Physical Effort:

• Work is normally performed in a typical interior/office work environment
• Noise level is moderate
• Very limited exposure to physical risk and very limited physical effort required
• Sitting for prolonged periods
• Lifting items 25 lbs. or less consistently
• Bending or stooping occasionally
• Keyboarding/Typing

Equal Employment Opportunity

We are an Equal Opportunity Employer that values workplace diversity.

The position is funded by a U.S. Department of Labor grant is contingent upon availability of funds.

SCSEP Job Developer/Trainer

The National Indian Council on Aging is currently seeking a full-time, non-exempt, Job Developer/Trainer to join our Senior Community Service Employment Program (SCSEP) team in the Albuquerque, NM office. This position is funded by a U.S. Department of Labor grant. Applications will be accepted until the position is filled.

Summary:

Working in conjunction with the SCSEP staff, provide major job development assistance to SCSEP participants. Conduct outreach to area employers including community agencies, tribal entities, and private sector businesses to develop unsubsidized employment and/or additional training sites for SCSEP participants. Provide participants with job training and job search assistance.

Responsibilities: 

1. Recruit potential employers and host agencies through written promotion and personal contacts with workforce development agencies, business owners, managers and community agencies within an assigned geographic area.
2. Arrange or provide additional participant training including OJE training, computer skills training, job clubs/job coaching, resume development, and job referrals for participants to public and private employers.
3. Refer job-ready participants to public and private employers including host agencies in order to meet the NICOA SCSEP entered employment performance goal.
4. Provide SCSEP Program Manager with statistics concerning contacts, referrals for job openings, completions and entered employment.
5. Assist with participant enrollment activities to include intake, eligibility determination, assessment, counseling, documentation, collection of required paperwork to ensure service level goals will be met.
6. Provide orientation and training to participants and work site supervisors as needed.
7. Submit all appropriate documents for participants and host agencies within required time frame.
8. Team with regional staff to complete IEP and Assessment within 30 days after start date.
9. Monitor and document progress of participants and update participant IEP no less than every six months or as often as necessary.
10. May assist with collection and submission of participant timesheets, if needed.
11. Inform SCSEP Program Manager on all matters pertaining to participants, host agencies or other developments that may impact project operations locally, statewide or nationally.
12. Other tasks and duties as assigned.

Minimum Qualifications: 

• Minimum of 30 hours of college credits with a minimum of 3 years verifiable and relevant experience. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling four (4) years may substitute for the required education and experience.
• Respect for and sensitivity to the needs and rights of others, including those with differing cultural, racial, sexual, ethnic or age identities.
• Essential function of this job is the ability to travel.

Working Conditions and Physical Effort:

• Extensive out of office travel is required; within and outside of the state.
• Work is performed in both typical interior office and outside weather conditions.
• Noise level is moderate.
• Very limited exposure to physical risk and very limited physical effort required.
• Sitting for prolonged periods.
• Lifting items 25 lbs. or less consistently.
• Bending or stooping occasionally.
• Keyboarding/Typing.

Equal Employment Opportunity

We are an Equal Opportunity Employer that values workplace diversity.